Refund policy
📥 Digital Products Only
All products sold on SewGrid are digital sewing patterns delivered via instant download. No physical items are shipped.
❌ No Returns or Refunds
Due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges once a purchase is completed.
⚠️ Exceptions
We may provide assistance or a replacement file if:
- The file is corrupted or inaccessible
- You did not receive your download link
Please contact us at contact@SewGrid.com, and we will resolve the issue promptly.
📌 Customer Responsibility
Before purchasing, please review product descriptions carefully to ensure the pattern meets your needs.