Refund policy

📥 Digital Products Only

All products sold on SewGrid are digital sewing patterns delivered via instant download. No physical items are shipped.

❌ No Returns or Refunds

Due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges once a purchase is completed.

⚠️ Exceptions

We may provide assistance or a replacement file if:

  • The file is corrupted or inaccessible
  • You did not receive your download link

Please contact us at contact@SewGrid.com, and we will resolve the issue promptly.

📌 Customer Responsibility

Before purchasing, please review product descriptions carefully to ensure the pattern meets your needs.